Returns & Exchanges

If you are not satisfied with your purchase, simply return or exchange your unused items. Cabana Life will gladly accept the return or exchange of the merchandise within 21 business days of purchase. Merchandise must be unworn, unused, unwashed and with original tagging and bag. Simply send the merchandise back with receipt or proof of purchase. Refunds and exchanges will be processed with original payment method.

Our Returns & Exchanges policy does NOT apply to our Sale section. No refunds or exchanges on Final Sale items.

For Returns:

  1. 1. Fill out the return form enclosed with your order.
  2. 2. Provide your invoice or packing slip in your returned package.
  3. 3. Ship items back to Cabana Life using the carrier of your choice. You can use any service that you prefer - US Mail, Federal Express, UPS, etc.
  4. 4. Returned Items - Your return will be processed within 10 business days of receipt, at which point you’ll receive an email confirmation.
  5. Please allow 5 business days for your financial institution to credit your card back.

Need a Return Form?

Download Return Form

For Exchanges:

Did you order the wrong size or color? No Problem! Fill out the exchange form enclosed with your order. We’ll send out your new items when we receive your merchandise back in our warehouse. If any of your requested items are unavailable, we will process as a return.

Returning a gift? Include the recipients name, address, and phone number. Indicate whether you’d like to exchange the gift for another color/size or if you prefer a gift certificate for a future purchase. Outgoing exchanges are shipped free within the U.S.

Need an Exchange Form?

Download Exchange Form

We Are Here For You!

Address your returns or exchanges to:
CABANA LIFE | 1560 Jessie St. | Jacksonville, FL 32206, USA

Our Office Hours: Monday - Friday 9:00 a.m. - 5:00 p.m. (EST) 
Leave a message anytime and we will return your call within 2 business days.

Have more questions? Please contact us.
Email Customer 
SPEAK TO A REPRESENTATIVE: 1-844-SPF-LOVE (1-844-773-5683)
Be sure to include your last name and order number beginning with #7000 for a faster response time.